Adjust Customer Data

Submit or update a Customer's personally identifiable information (PII) after they are created.

This endpoint is used to supply the remaining personally identifiable information (PII) for each Customer after they are created. The PII for a Customer must be submitted in full. Rize will not accept your request if any field is incomplete or missing.

PII can be edited for a Customer up until a valid request is sent to the Customer Product endpoint. Once a Customer is in a status of Active, subsequent calls to this endpoint will result in additional KYC/AML evaluations. Each KYC/AML evaluation will result in a billable event for your Program. Please work with Rize on how you plan to implement PII modifications for your Customers.

Only first_name, middle_name, last_name, suffix, email, phone, and address will be editable after a Customer is in a status of Active. Once Customer data is adjusted, the pii_confirmed_at field on the Customer record will be updated.

Rize performs validation on the SSN field supplied with a Customer to prevent invalid SSN values. Rize will reject a Customer record with a SSN value that does not adhere to the following parameters:

  • The 1st part, 3-digits, may not include 000, 666
  • The 2nd part, 2-digits, may range from 01 to 99
  • The 3rd part, 4-digits, may range from 0001 to 9999