Debit Card Statuses

A value indicating the current status for this Card. Some of these are subject to
change, and additional statuses may be added.

Status

Description

queued

This is the first state a debit card will enter. This status indicates that a create request has been submitted successfully from the Client and is queued to be issued. A debit card will be in this state for a very short (less than one second)
period of time.

issued

This is the second state a requested debit card will enter. An Issued debit card has been assigned a PIN, PAN, CVV, and expiration and these details are submitted to a card printer for physical card production. The last 4 digits of the card are available once this status is reached.

printing_physical_card

The physical Card is being produced. This status applies only to new physical cards; the corresponding status for replacement cards is
printing_physical_card_replacement

printing_physical_card_replacement

The physical Card is being produced. This
status applies only to replacement physical Cards with the same PAN; the corresponding status for new Cards is printing_physical_card

shipped

The Card has been shipped. This status applies only to new physical Cards; the corresponding status for replacement Cards is card_replacement_shipped

card_replacement_shipped

The Card has been shipped. This status applies only to replacement physical Cards with the same PAN; the corresponding status for new Cards is shipped

usable_without_pin

The Card has been activated but the PIN has not been set.

normal

The Card has been activated and the PIN is set. The Card is ready to use.

closed

The Card is closed and can no longer be used. When the Customer gets archived, the Card will also be closed. If a Card can no longer be in use for other reasons, such as due to returned shipment, the Card may have a different status that also indicates that the Card is closed.

damaged

The Card has been damaged. The Card will continue to be usable while the new physical card is being produced and shipped. See the
PUT /debit_cards/:uid/reissue endpoint for guidance on how to reissue a debit card.

lost

The Card is reported lost and the Card is considered closed. See the PUT /debit_cards/:uid/reissue endpoint for guidance on how to reissue a debit card.

stolen

The Card is reported stolen. This status indicates that the Card is closed and no longer available for use. See the PUT /debit_cards/:uid/reissue endpoint for guidance on how to reissue a debit card.

administrative_lock

A Program Administrator from the Custodial Partner or the Rize Team have issued a Card lock. The Client cannot unlock the Card through the API or the Rize Administrative Application when a Card is in this status. Only a Custodial Partner or Rize Team member can unlock the card. When the Card is in this status, the Card will have a locked_at value that is not null.

closed_by_administrator

A Program Administrator from the Custodial Partner or the Rize Team have closed the card. Customers will have to request a new card. This will occur in rare occasions.

shipment_returned

The shipped Card has been returned. An administrator must manually reissue the Card to the Customer for a new Card to be printed and shipped. This status applies only to new physical Cards; the corresponding status for replacement Cards is card_replacement_shipment_returned

card_replacement_shipment_returned

The shipped Card has been returned.
An administrator must manually reissue the Card to the Customer for a new Card to be printed and shipped. This status applies only to replacement physical Cards with the same PAN; the corresponding status for new Cards is shipment_returned