A value indicating the current status for this Card. Some of these are subject to
change, and additional statuses may be added.
| Status | Description |
|---|---|
queued | This is the first state a debit card will enter. This status indicates that a create request has been submitted successfully from the Client and is queued to be issued. A debit card will be in this state for a very short (less than one second) period of time. |
issued | This is the second state a requested debit card will enter. An issued debit card has been assigned a PIN, PAN, CVV, and expiration and these details are submitted to a card printer for physical card production. The last 4 digits of the card are available once this status is reached. |
printing_physical_card | The physical Card is being produced. This status applies only to new physical cards; the corresponding status for replacement cards is printing_physical_card_replacement. |
printing_physical_card_replacement | The physical Card is being produced. This status applies only to replacement physical Cards with the same PAN; the corresponding status for new Cards is printing_physical_card. |
shipped | The Card has been shipped. This status applies only to new physical Cards; the corresponding status for replacement Cards is card_replacement_shipped. |
shipment_returned | The shipped card was returned to sender and is being reissued. This value can only be set by a CSR using the Rize Admin Tool. |
card_replacement_shipped | The Card has been shipped. This status applies only to replacement physical Cards with the same PAN; the corresponding status for new Cards is shipped. |
card_replacement_shipment_returned | The shipped replacement card was returned to sender and is being reissued. This value can only be set by a CSR using the Rize Admin Tool. This status applies only to replacement physical Cards with the same PAN; the corresponding status for new Cards is shipment_returned. |
usable_without_pin | The Card has been activated but the PIN has not been set. |
normal | The Card has been activated and the PIN is set. The Card is ready to use. |
closed | The Card is closed and can no longer be used. When the Customer gets archived, the Card will also be closed. If a Card can no longer be in use for other reasons, such as due to returned shipment, the Card may have a different status that also indicates that the Card is closed. |
damaged | The Card has been damaged. The Card will continue to be usable while the new physical card is being produced and shipped. See the PUT /debit_cards/:uid/reissue endpoint for guidance on how to reissue a debit card. |
lost | The Card is reported lost and the Card is considered closed. See the PUT /debit_cards/:uid/reissue endpoint for guidance on how to reissue a debit card. |
stolen | The Card is reported stolen. This status indicates that the Card is closed and no longer available for use. See the PUT /debit_cards/:uid/reissue endpoint for guidance on how to reissue a debit card. |
administrative_lock | A Program Administrator from the Custodial Partner or the Rize Team have issued a Card lock. The Client cannot unlock the Card through the API or the Rize Administrative Application when a Card is in this status. Only a Custodial Partner or Rize Team member can unlock the card. When the Card is in this status, the Card will have a locked_at value that is not null. |
closed_by_administrator | A Program Administrator from the Custodial Partner or the Rize Team have closed the card. Customers will have to request a new card. This will occur in rare occasions. |